+51 951298695 / +51 13710218

Booking Terms and Conditions

The following Booking Terms and Conditions apply exclusively for reservations made through the CASA DEL SOL MACHUPICCHU - BOUTIQUE HOTEL website.

Reservations made through our booking engine are not commissionable. Operators / Travel agencies please contact ventas1@casadelsolhotels.com for reservations.

CREDIT CARD PAYMENT POLICY:

Full payment is required at the moment of reservation. Installment payments are not allowed despite this option appears as available. If for any reason your credit card failed, your booking may be automatically cancelled.

The credit card holder name must match with the guest name, no Third Party Reservations are allowed in our website. To proceed with this type of reservations please contact us at ventas1@casadelsolhotels.com for payment instructions.

On-line payments may be made with Visa, MasterCard and American express.

In the event that you do not have Visa, MasterCard or American Express, please contact us if you would like for u to help you arrange another payment solution.

CANCELLATION POLICY:

Written notice of cancellation is required. A full refund will apply to cancellations received until thirty one (31) days prior to arrival date. Refund process may take thirty days to be completed and will exclude a 7% administrative fee. If the deadline date is a weekend or holiday, cancellations must be made previously. If the dates are on national festivities this cancelation should within 45 days in advance. (National festivities are: Easter, "Fiesta del solsticio" (From June 22nd to June 26th), Christmas and New year)

No refund will be made for reservations cancelled thirty (30 or 45) days or less prior to arrival date.

UNUSED SERVICES:

No show, There will be no refund for cancelled or unused services during your trip, for any reason whatsoever.

CHILDREN POLICY:

At Casa del Sol Hotels allow maximum two (2) children under 10 per room sharing with 1 or 2 adults / Children over 10 pay adult rate.

TAX EXEMPTION (DL 919):

Our rates do not include local sales tax (18% VAT). International travelleres are exempted from local sales tax on lodging. In order to be exempted, guests must present their original passport and Andean Immigration Card (TAM) upon arrival at the hotel for verification and photocopy. Only original passports and documents are accepted due to legal restrictions to prove non-residency. In case the guest does not present the required documents or if his stay in the country exceeds 60 days from arrival, local sales taxes will be added to the original room rate and charged in local currency (Nuevos Soles) at check-in. Peruvian residents will pay local sales tax, in local currency (Nuevos Soles), at check-in.

IMPORTANT NOTES:

Bookings must be made at least 24 hours before the arrival date to guarantee confirmation. CASA DEL SOL MACHUPICCHU - BOUTIQUE HOTEL does not accept same day bookings. Check-in: 1:00 p.m. / Check-out: 11:00 a.m. Additional charges may be applied for bookings on: Easter, June 22nd to June 26th, December 24th and December 31st. Programs and rates subject to changes without advice. Time schedules of excursions may vary depending on weather conditions. Pets are not allowed. Special preferences are subject to availability.

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